Benefits
Monday to Friday
Weekends off!
All benefits by law
Altia SmartCity
Discounts to Gym, Restaurants, and Stores
Office / Hybrid opportunities
Meal subsidy ($80 LPS) and transportation
Private health, life, and dental insurance
PriceSmart, Prescription Glasses, Birthday benefits and more
Wellness events, activities, and soccer team
Compensation days
Career growth opportunities
Monthly employee engagement events
Sponsored lunch, snacks, and coffee events
Professional Training & Development opportunities
Additional information:
Employment Type: Full-time.
Schedule Monday to Thursday 7AM to 5PM PT, Friday 8AM to 5PM PT
After six months eligible for hybrid work based on meeting performance expectations
Please, submit your CV in English.
Position Summary
The ideal candidate will provide high-level technical support to clients product/technology solutions. Completes technical application configuration during initial system setup and works in conjunction with Application Support Analysts to provide ongoing support for clients’ complex technical projects.Â
Essential Job Duties/Primary Responsibilities
Performs application configuration work to implement systems and provide ongoing change services. Creation of data entry searches, functionality, and data presentation, through business rule expression language.
Troubleshoots, diagnoses, and resolves or manages problems to resolution ensuring the application fully satisfies customers in terms of application expectations and other factors according to customer requirements.Â
Works in close collaboration with project manager, database administration, product development, and application analyst as necessary to facilitate rapid problem-solving and implement changes. Â
Develop technical configuration change steps.
Assists with the initial implementation and continued maintenance of content in system.
Job Qualifications/Education
BS degree in related IT or business field or equivalent work experience
Preferred 2+ years of directly related experience such as working in product implementation
Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.
Negotiation skills
Excellent written and verbal communication skills.
Strong technical skills required
Technical coordination skills.
Ability to immediately adapt to changing requirements and conditions.
Experience in a matrix team environment
Strong client orientation and customer service skills to understand and drive customer solutions.
Able to translate client’s business needs/requirements and present issues to a range of audience members
Familiarity with real estate concepts is a plus
Zventus, founded in 2016, has challenged the traditional outsourcing model, prioritizing our employees as the key to success.
We believe in building collaborative partnerships, and transforming outdated methodologies into dynamic and strategic alliances.
With you, this transformation, with our diverse team of top-tier talent, we support the needs of mid-size companies, Fortune 500 companies, and emerging start-ups alike.