Benefits
Monday to Friday
Weekends off!
All benefits by law
Altia SmartCity
Discounts to Gym, Restaurants, and Stores
Meal subsidy (80 LPS) and transportation
Private health insurance
PriceSmart, Prescription Glasses, Birthday benefits and more
Wellness events, activities, and soccer team
Compensation days
Career growth opportunities
Monthly employee engagement events
Sponsored lunch, snacks, and coffee events
Professional Training & Development opportunities
Additional information:
Employment Type: Full-time.
Schedule Monday to Friday
At Zventus, employee benefits vary by team, job activity and individual performance. Please refer to specific details during the interview process.
Please, submit your CV in English.
Position Summary
We are looking for a Business System Analyst to join our technology team at our San Pedro Sula, Altia Smart City Global Delivery Center. This role is ideal for candidates with 1 to 3 years of experience in technical support, system analysis, or similar IT roles who want to grow their skills in system onboarding and configuration, troubleshooting, and data analysis.
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Essential Job Duties/Primary Responsibilities
Help with system setup, user access, and configuration updates.
Review and adjust business rules using basic logic expressions.
Investigate and resolve technical issues reported internally through the ticketing system.
Use SQL to look up information, validate data, or help diagnose system problems.
Support data migrations and integrations by preparing queries or reviewing data.
Document system changes, configurations, and testing results.
Participate in system improvement projects by providing analysis and helping coordinate updates.
Work with the IT team when network support is needed for system operations.
Job Qualifications/Education
Bachelor’s degree in IT, Computer Science, Engineering, Business, or related field (or equivalent experience).
1.5 to 3 years of experience in a technical support, system analyst, QA, or IT operations role.
Basic understanding of SQL and interest in developing stronger database skills.
Strong attention to detail and ability to document work clearly.
Comfortable learning new systems and working with cross-functional teams.
Basic knowledge of software development concepts (e.g., APIs, data structures, system logic, or coding fundamentals).
Zventus, founded in 2016, has challenged the traditional outsourcing model, prioritizing our employees as the key to success.
We believe in building collaborative partnerships, and transforming outdated methodologies into dynamic and strategic alliances.
With you, this transformation, with our diverse team of top-tier talent, we support the needs of mid-size companies, Fortune 500 companies, and emerging start-ups alike.