Benefits
Monday to Friday
Weekends off!
All benefits by law
Altia SmartCity
Discounts to Gym, Restaurants, and Stores
Office / Hybrid opportunities
Meal subsidy ($80 LPS) and transportation
Private health, life, and dental insurance
PriceSmart, Prescription Glasses, Birthday benefits and more
Wellness events, activities, and soccer team
Compensation days
Career growth opportunities
Monthly employee engagement events
Sponsored lunch, snacks, and coffee events
Professional Training & Development opportunities
Additional information:
Employment Type: Full-time.
Schedule Monday to Thursday 7AM to 5PM PT, Friday 8AM to 5PM PT
After six months eligible for hybrid work based on meeting performance expectations
Please, submit your CV in English.
Position Summary
The ideal candidate will provide high-level technical support to clients for product/technology solutions. Completes technical application configuration during initial system setup and works in conjunction with Application Support Analysts to provide ongoing support of clients’ complex technical projects.Â
Â
Essential Job Duties/Primary Responsibilities
Performs application configuration work to implement systems and provide on-going change services. Create and modify business rules against data entry searches, functionality, and data presentation, through business rule expression language.
Troubleshoots, diagnoses, and resolves or manages problem to resolution ensuring application fully satisfies customers in terms of data integrity, application expectations and other factors according to customer requirements.Â
Works in close collaboration with account management, database administration, product development and system engineering as necessary to facilitate rapid problem solving and implement changes. Â
Uses knowledge of RBDMS for analysis, scripting, and troubleshooting application and data interface issues.
Write SQL queries to research data and application related issues; planning, implementing and managing changes
Develops technical configuration change steps.
Assists with the initial implementation and continued maintenance of networks and hardware for application hosting
Leads application change projects; exercises project control and status reporting techniques, identifies risks and develops mitigation plans and manages customer expectations.
Job Qualifications/Education
BS degree in related IT or business field or equivalent work experience.
Requires 3+ years of experience such as working in product implementation or support including leadership experience.
Excellent English written and verbal communication skills.
Excellent interpersonal, analytical, business and technical judgment, and problem solving skills.
Negotiation skills.
Strong troubleshooting skills, ability to solve complex technical problems.
Excellent written and verbal communication skills.
Strong technical skills required including demonstrated knowledge of RDBMS.
Prior experience with SQL and/or programming language.
Demonstrated knowledge of DB query language, data manipulation and data load concepts.
Technical project management/coordination skills.
Ability to immediately adapt to changing requirements and conditions.
Experience in a matrix team environment desired.
Strong client orientation and customer service skills to understand and drive customer solutions.
Able to translate client’s business needs/requirements and presents issues to a range of audience members.
Familiarity with real estate concepts.
Zventus, founded in 2016, has challenged the traditional outsourcing model, prioritizing our employees as the key to success.
We believe in building collaborative partnerships, and transforming outdated methodologies into dynamic and strategic alliances.
With you, this transformation, with our diverse team of top-tier talent, we support the needs of mid-size companies, Fortune 500 companies, and emerging start-ups alike.