Medical Customer Service Representative - Ensenada, Baja California
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Ensenada, Baja California, Mexico
Job Type
Full Time - On-site at the Zventus Center Of Excellence Location
This position requires you to be located in Ensenada, Baja California. Candidates who are not in this location will be rejected.
Benefits
Monday to Friday schedule.
Weekly payment.
By law benefits starting on your hire date.
Additional Time Off beyond those required by law.
Weekly grocery vouchers (vales de despensa Pluxee).
Meal subsidy ($1000 MXN Monthly) via voucher card.
Appreciation gifts based on seniority.
Wholesale store membership sponsorship.
Telehealth and Wellness events and activities.
Prescription glasses benefit.
Birthday bonus, and more great appreciation benefits.
Internal education & professional training programs.Â
Career growth opportunities.
Monthly events with sponsored lunch or snacks.
Job Type: Permanent / Full-time position on-site
Language: Ability to communicate fluently in English and Spanish is required
Education: High School or College
Additional information:
Employment Type: Full Time - On-site at the Zventus Center Of Excellence Location in Ensenada, B.C.
This position requires you to be located in Ensenada, Baja California. Candidates who are not in this location will be rejected.
Schedule Monday to Friday, 7 AM to 5 PM PT
At Zventus, employee benefits vary by team, job activity, and individual performance. Please refer to specific details during the interview process.
Please submit your CV in English
The position includes activities that involve data entry and receiving calls.
Requirements:
Proficiency in Microsoft Office (Word, Excel, Outlook).
Typing skills 35+ WPM.
Proven experience in customer service
Proficient in both English and Spanish. (B2 or higher).
Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills).
Experience in medical accounts is a plus, but not required.
Zventus, founded in 2016, has challenged the traditional outsourcing model, prioritizing our employees as the key to success.
We believe in building collaborative partnerships, and transforming outdated methodologies into dynamic and strategic alliances.
With you, this transformation, with our diverse team of top-tier talent, we support the needs of mid-size companies, Fortune 500 companies, and emerging start-ups alike.